Learn How to Start, Pause, or Manage Your Subscription
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How it Works
We will send you an advanced newsletter about the upcoming designs, so you can decide whether to avail of the bundles for that month, pause, or cancel your subscription. You will be charged every 27th of the month via credit card.
You will receive a monthly package filled with the latest and greatest paper crafting products, including stamps, dies, stencils, embossing folders, and hot foil plates. These would be delivered straight to your doorstep!
There are different types of subscription plans, and every bundle contains a different set of fun products. You can choose to subscribe to them all or pick an individual plan that works best for you.
Why Should I Subscribe?
Are you ready for a thrilling adventure in the world of paper crafting? With the Marvelous Monthly Series Plan, you can enjoy these perks and benefits:
- ✓ Get a fun and exciting monthly package to look forward to
- ✓ Be the first to play with exclusive and never-before-seen products
- ✓ Save money with discounted prices on premium crafting bundles
- ✓ Say goodbye to endless searching for coordinating products
- ✓ Challenge your creativity with fresh and exciting crafting supplies
- ✓ Enjoy priority access to limited-edition products before they're gone
FAQ
How many subscriptions are there?
How often will I be billed and when do the subscriptions renew?
You will be billed once a month, and the renewal date depends on the renewal schedule. Please refer to the table below for the schedule.
| Subscription | Renewal Date |
|---|---|
| Craft-A-Flower | 27th of each month |
| Craft Your Life Project Kit | 27th of each month |
| Mini Delight | 27th of each month |
| Build-A-Garden | 27th of each month |
| Creative Cuts | 27th of each month |
| Stencil Art | 27th of each month (bi-monthly) |
How can I subscribe?
To subscribe, log into your account and add the subscription to your cart. Then, proceed to checkout just like ordering our other products. It's that easy!
How much do they cost?
| Subscription Plan | Prices | Save % |
|---|---|---|
| Craft Your Life Project Kit | $65.99 --> $49.99 | 24% |
| Build-A-Garden | $39.99 --> $29.99 | 25% |
| Creative Cuts | $29.99 --> $22.99 | 23% |
| Craft-A-Flower | $35.99 --> $29.99 | 17% |
| Mini Delight | $15.99 --> $10.99 | 31% |
| Stencil Art | $27.99 --> $23.99 | 14% |
Do I get to see the designs early?
| Subscription Plan | Early Access |
|---|---|
| Craft Your Life Project Kit | Yes |
| Build-A-Garden | Yes |
| Creative Cuts | Yes |
| Craft-A-Flower | Yes |
| Mini Delight | Yes |
| Stencil Art | Yes |
Can I cancel or skip a month?
Yes! You will have full control over your subscription! You can cancel your subscription at any time, and you also have the option to skip a month. You can make the changes to your subscription when you log into your account at Altenew.com and click on Manage Subscriptions.
When do they ship?
Our shipping policy of 2-3 business days processing will apply to this subscription so it will ship 2-3 business days after the subscription is renewed.
If I get charged for a set that I don't want can I return it?
Absolutely! If the set is unused, you are welcome to return it for store credit. Our policy on Refunds/Exchanges will still apply to this subscription.
Why is my FREE shipping code or any DISCOUNT code not working?
The monthly subscription is already discounted. Therefore, it is no longer eligible for any further discount. This includes the Free Shipping discount.
Can I use my Paypal instead of a Credit Card?
Unfortunately, no. You can only use your card in paying for your subscription. In the event that you use your Paypal or any other payment method other than your credit card, your purchase will be treated as a single transaction, and it will not renew the following month.
If I have multiple subscriptions, can I schedule them all to renew on the same day so I can save on shipping?
Yes, of course! If you are subscribed to multiple monthly subscriptions, all of them will be combined into 1 order and will ship together within 2-3 business days once they renew on the 27th of each month. However, this would not apply for Stencil Art as it has a different frequency, so it needs to have a separate order.
What are the advantages of getting the subscription?
You are guaranteed to get the set every month! With the subscription, you don’t have to race with other customers to go to our website just to place an order. You can just sit and relax and wait for your subscription products to be delivered right at your doorstep! You also get the sets at a lower price and early access to new subscription products a month before they release to the public!
Is there a lock-up period?
No lock up period! You can cancel your subscription at any time! There is no lock-up period as to when you can cancel it. You will have full access to tools that will help you modify your subscription plan to fit your budget.
How can I manage my subscription?
You can make changes to your subscription when you log into your account at Altenew.com and click on Manage Subscriptions.
Should I order the products when I am already subscribed?
When you subscribe to any of our monthly subscriptions, you are guaranteed to get the new set each month. You don’t have to race with other customers to go to our website just to place an order. You can just sit and relax and wait for your NEW set to be delivered right at your doorstep!
I just subscribed, can I purchase the previous sets/kits?
Yes, you can purchase the past sets/kits at a regular price.
I'm outside the USA, can I still subscribe?
Absolutely! You can subscribe to any of the Subscription Plans even if you're outside the USA.
Why is Stencil Art not included in the Ultimate Subscription Plan?
All Subscription Plans included in the Ultimate Subscription Plan renews on a monthly basis. Stencil Art Subscription Plan is on a bi-monthly renewal basis.
