VIP Loyalty Program

Are you an Altenew fan who wants to maximize your crafting purchases? Do you want to make the most of each dollar spent? Well, we have some great news! Our VIP Loyalty Program is here, and it's the best one yet! There are tons of ways to earn points and get special discounts throughout the year. Learn how to enjoy lots of crafty benefits below!

Joining is FREE! When you create an Altenew account and make a purchase at Altenew, you will automatically be added to our VIP loyalty program. Upon creating a store account, you will be automatically added to the entry tier, Daisy. 300 points will be issued on your birthday for all tiers.

The more you shop, the more points you earn, and the bigger your chances are of unlocking the next level. Every level comes with unique rewards. You can see your points and manage your rewards through the loyalty launcher at the bottom right corner of your screen. Click the crown logo on the top right or bottom right on our website to open your loyalty launcher.

Please contact us at support@altenew.com if you have any questions about our VIP Loyalty Program or information on this page.

Our 2024 Loyalty VIP Program is Bigger and Better!

The 2024 VIP Loyalty Program is our way of saying thank you to our most loyal customers! If you are already part of our Loyalty Program, there's no need to sign up.

How does it work?

Starting from 01/01/2024, your spending (per year) will qualify you into higher-level tiers, which will then give you access to exclusive rewards based on each tier. We've made a few exciting improvements so you can climb up each tier easily and enjoy MORE exclusive rewards! So keep on spending and enjoy amazing rewards and discounts! Your tier will be determined based on your spending starting from 01/01/2024.

Joining is FREE! When you create an account and make a purchase at Altenew, you will automatically be added to our VIP loyalty program. The more you shop, the more points you earn, and the bigger your chances are of unlocking the next level. Every level comes with unique rewards. You can see and manage your rewards HERE.

Please contact us at support@altenew.com if you have any questions about our VIP Loyalty Program or information on this page.

DETAILS OF 2024 VIP Loyalty Program Entry Rewards:

All Entry Rewards will be awarded to the VIP Loyalty Program members upon entering each tier.
The rewards are available in each member's personal launcher.
The entry rewards do not expire.
The birthday reward is awarded to each member on their birthday!
The birthday reward for all the tiers is 300 points!
Here are the entry rewards for each tier: Tulip = 200 points, Anemone = 500 points, Gardenia = 900 points, Rose = 1,500 points, and Peony = 5,000 points.
We also added a new Magnolia tier that you can unlock by spending $5,000 per calendar year, with an entry reward of 2,500 points!
Upon entering each tier, you’ll also get these exclusive discount codes.

Peony tier: 25% off discount code & $100 off discount code
Magnolia tier: 20% off discount code & $50 off discount code
Rose tier: 15% off discount code & $35 off discount code
Gardenia tier: 10% off discount code & $20 off discount code
Anemone tier: 8% off discount code and $10 off discount code
Tulip tier: 6% off discount code & $7 off discount code

VIP Loyalty Program Milestones to Unlock Each Tier:

You can now unlock the Tulip tier by spending $200 per calendar year!
You can now unlock the Anemone tier by spending $500 per calendar year!
You can now unlock the Gardenia tier by spending $1,000 per calendar year!
You can now unlock the Rose tier by spending $2,500 per calendar year!
You can now unlock the NEW Magnolia tier by spending $5,000 per calendar year!
You can now unlock the Peony tier by spending $10,000 per calendar year!

For our most devoted customers, we've introduced our loyalty program to thank you for your commitment to our business. Now, every time you shop with us, you can earn reward points which can be redeemed for future discounts and savings!

Wait, there’s more! To demonstrate how much we cherish our loyal customers, we are offering even more ways to earn points even without purchasing your favorite products - you can earn extra points in simple ways such as referring friends to our site or following us on social media!

Here at Altenew, we firmly believe that sharing is caring. With every friend you refer to our store, you get rewarded with 1000 points! You can also earn up to 140 points daily by leaving 7 product reviews.

*Enjoy FREE Shipping (US and International) for every 2000 reward points, up to a maximum shipping amount of $20.00

* When you redeem your points, you get your rewards in the form of gift cards that are available in your personal launcher. You can use each gift card multiple times until the entire amount of the gift card is used up.

Please contact us at support@altenew.com with any questions about our VIP Loyalty Program.

Got questions? Check out our FAQs below!

First, log in to your Altenew store account, click on the Rewards icon and the Loyalty Program launcher will be activated, located at the bottom right part of the screen. Under the 'Rewards' section, you can click 'Redeem' next to the reward that you want to claim! Easy peasy!

When you redeem your points, you get your rewards in the form of gift cards that are available in your personal launcher. You can use each gift card multiple times until the entire amount of the gift card is used up.

Our rewards program is totally free! We do it to say “thank you” to our awesome customers!

There is no limit! The points you earn will depend on the total cost of the items you order. So you can collect as many points as you please.

Unfortunately, your points are not gonna be there forever. That's why we encourage you to use them as much as you can and as often as possible! All points will expire after one year of inactivity ("inactivity" means you haven't earned or spent points during the aforementioned period). However, we will be sending you 2 emails - 30 days before and 3 days before expiration - to remind you about your points.

You can view all of your rewards in your personal launcher. It is mixed with used and unused rewards due to system limitations. If you want to check your unused rewards, please contact support@altenew.com to assist you.