Customer Reviews
Based on 65 reviews
72%
(47)
9%
(6)
11%
(7)
0%
(0)
8%
(5)
Y
I received this stamp set or one very similar that has a extra stamp that said made by yuki ( well my full name) and I was just in an envelope when I didn’t even make an order. I thought that was the coolest thing I have ever had happen to me. To think a company pays attention to their customers like that is so amazing! And I have received a second different one since! That is why Altenew will always be my favorite company! I appreciate them for everything they do already for their customers but this was just above and beyond! Thanks so much it meant/means so much to me especially while I was dealing with so much in my personal life at the time.
S
I sent in a chat on the poor quality of stamped image and have not heard back. Now that I read the reviews I understand I am not the only one who struggled with the same problem with this set. Unfortunately, I somehow also ordered 2 sets, so am doubly disappointed!!
Hi Stacy,
We're sorry to hear about this. No worries, we'll be happy to look into this for you.
Can you please send us the order number so we can sort it out for you quickly.
M
I was really disappointed in the quality of these stamps . I initially thought that perhaps there was something I should so differently or maybe even try a different ink but after reading some of the reviews on here , I feel like the stamps are just poorly made - the wording on the stamp itself does not protrude enough . I would Add a photo but I’m actually not at home at the moment but I can add later if necessary
Hi Melissa,
Thanks for taking the time out of your busy day to submit your honest feedback.
We'll be happy to look into this for you. Can you please send us a photo of the stamped impression so we can further look into it?
We look forward to hearing from you soon.
S
I usually love all of my new Altenew products but unfortunately this stamp set was disappointing. The engraving of the sentiments wasn’t deep enough into the stamp so I only got bits & pieces of the sentiments on my images. I read the reviews & product description so I tried stamping the image multiple times using my Misti & different inks but I was still unable to get a usable image. Some of the words didn’t seem to be engraved at all.
Hi Sheri,
Thanks for taking the time out of your busy day to post in your feedback. We greatly appreciate your feedback on this.
We're sorry to hear that it is not stamping clearly. No worries, we'll be happy to look into this. Can you please send us a photo of the stamped impression, stamp's surface and the order number so we can further look into this for you?
We look forward to hearing from you soon.
s
Not happy, writing does not show up well.
Hi Susan,
Thank you for sharing with us this review.
On the product page description, it was mentioned that sentiments of this particular stamp set may not stamp clear due to the light text impression made during production. We suggest that you lightly ink the stamp and stamp it a couple of times using a stamp positioner for the best results. Additionally, consider using less juicy inks. Hope that helps! :)
Disclaimer: All reviews are provided by customers and/ or project designers.
These may contain reviews for other supporting products that complement the featured product above.
These may contain reviews for other supporting products that complement the featured product above.
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Reviews
Loved by crafters everywhere
Customer Reviews
Based on 65 reviews
72%
(47)
9%
(6)
11%
(7)
0%
(0)
8%
(5)
Y
I received this stamp set or one very similar that has a extra stamp that said made by yuki ( well my full name) and I was just in an envelope when I didn’t even make an order. I thought that was the coolest thing I have ever had happen to me. To think a company pays attention to their customers like that is so amazing! And I have received a second different one since! That is why Altenew will always be my favorite company! I appreciate them for everything they do already for their customers but this was just above and beyond! Thanks so much it meant/means so much to me especially while I was dealing with so much in my personal life at the time.
S
I sent in a chat on the poor quality of stamped image and have not heard back. Now that I read the reviews I understand I am not the only one who struggled with the same problem with this set. Unfortunately, I somehow also ordered 2 sets, so am doubly disappointed!!
Hi Stacy,
We're sorry to hear about this. No worries, we'll be happy to look into this for you.
Can you please send us the order number so we can sort it out for you quickly.
M
I was really disappointed in the quality of these stamps . I initially thought that perhaps there was something I should so differently or maybe even try a different ink but after reading some of the reviews on here , I feel like the stamps are just poorly made - the wording on the stamp itself does not protrude enough . I would Add a photo but I’m actually not at home at the moment but I can add later if necessary
Hi Melissa,
Thanks for taking the time out of your busy day to submit your honest feedback.
We'll be happy to look into this for you. Can you please send us a photo of the stamped impression so we can further look into it?
We look forward to hearing from you soon.
S
I usually love all of my new Altenew products but unfortunately this stamp set was disappointing. The engraving of the sentiments wasn’t deep enough into the stamp so I only got bits & pieces of the sentiments on my images. I read the reviews & product description so I tried stamping the image multiple times using my Misti & different inks but I was still unable to get a usable image. Some of the words didn’t seem to be engraved at all.
Hi Sheri,
Thanks for taking the time out of your busy day to post in your feedback. We greatly appreciate your feedback on this.
We're sorry to hear that it is not stamping clearly. No worries, we'll be happy to look into this. Can you please send us a photo of the stamped impression, stamp's surface and the order number so we can further look into this for you?
We look forward to hearing from you soon.
s
Not happy, writing does not show up well.
Hi Susan,
Thank you for sharing with us this review.
On the product page description, it was mentioned that sentiments of this particular stamp set may not stamp clear due to the light text impression made during production. We suggest that you lightly ink the stamp and stamp it a couple of times using a stamp positioner for the best results. Additionally, consider using less juicy inks. Hope that helps! :)
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