All Your Questions About Altenew Subscriptions Answered in One Place
Build-A-Flower, Craft-A-Flower, Paint-A-Flower, Mini Delight!

Our popular crafting subscription plans get questions all the time from Altenew fans,
so we decided to organize them for you all in one place. Wondering how
to manage your Altenew subscription, or maybe you are considering signing up
for one, but aren't sure how? We have all your answers here!

 

 

Our current subscriptions include:

 

 

You will be billed once a month, and the renewal date depends on the renewal schedule. Please refer to the table below for the schedule.

 

 

If you have two or more subscriptions, depending on the subscription products, they will be combined and renewed on the same date and shipped out together. You will receive a newsletter email from us before your renewal dates.

 

 

To subscribe, log into your account and add the subscription to your cart. Then, proceed to checkout just like ordering our other products. It's that easy!

 

 

 

 

 

 

Yes! You will have full control over your subscription! You can cancel your subscription at any time, and you also have the option to skip a month. You can make the changes to your subscription when you log into your account at Altenew.com and click on Manage Subscription.

 

 

Our shipping policy of 5-7 business days processing will apply to this subscription so it will ship 5-7 business days after the subscription is renewed.

 

 

Absolutely! If the set is unused, you are welcome to return it for store credit. Our policy on Refunds/Exchanges will still apply to this subscription.

 

 

The monthly subscription is already discounted. Therefore, it is no longer eligible for any further discount. This includes the Free Shipping discount.

 

 

Unfortunately, no. You can only use your card in paying for your subscription. In the event that you use your Paypal or any other payment method other than your credit card, your purchase will be treated as a single transaction, and it will not renew the following month.

 

Yes, of course! We can schedule them all to renew on the 23rd of each month if it includes either the Build-A-Flower or Paint-A-Flower. If these 2 are not present, we will schedule it to renew on the 7th. The same renewal day applies to the Craft-A-Flower subscription.

 

 

You are guaranteed to get the set every month! With the subscription, you don’t have to race with other customers to go to our website just to place an order. You can just sit and relax and wait for your subscription products to be delivered right at your doorstep! Get the sets at a lower price!

 

 

No Lock UP period! You can cancel your subscription at any time! There is no lock-up period as to when you can cancel it. You will have full access to tools that will help you modify your subscription plan to fit your budget.

 

 

You can make changes to your subscription when you log into your account at Altenew.com and click on Manage Subscription.

 

 

When you subscribe to any of our monthly subscriptions, you are guaranteed to get the new set each month. You don’t have to race with other customers to go to our website just to place an order. You can just sit and relax and wait for your NEW set to be delivered right at your doorstep!