Our normal order processing time prior to shipping is 3 - 4 business days. Customs fees and policies vary for each country and may change regularly. Learn more HERE.

<button class="accordion">When will the kit be shipped?</button>
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<p>The kit will be waiting for you in Syracuse, NY. You won't need to carry extra luggage!</p>
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<button class="accordion">What kind of crafting activities will be available at the retreat?</button>
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<p>At the retreat, you can expect a variety of crafting activities, primarily focused on cardmaking. The main highlight will be the three in-depth cardmaking workshops led by prominent figures from the Altenew Leadership Team. Specifically, you will have the opportunity to learn from Altenew’s President Tasnim Ahmed, Creative Ambassador Lydia Evans, and beloved Design Team Member & Educator Jaycee Gaspar! These workshops will provide invaluable insights into using brand-new products and mastering various techniques, all while creating stunning projects under the guidance of these excellent instructors. You will also be among the first to access these exclusive products, making the experience both educational and exciting!</p>
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<button class="accordion">What benefits are included in the retreat?</button>
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<p>Unlock a world of crafting delights at our retreat! Here’s why you won’t want to miss out:</p>
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<li>Dive into exclusive, brand-new products tailored for our workshop sessions. Be the first to experience them before they hit the market!</li>
<li>Immerse yourself in invaluable in-person interactions with the renowned Altenew leadership team! Spend time with the lovely Tasnim, Lydia, and Jaycee as they guide you through crafting mastery with their expert tips and tricks.</li>
<li>Seize the opportunity to delve deeper into the Altenew universe with our instructors through engaging Q&A sessions. Learn more about our products and get to know the faces behind the brand.</li>
<li>Connect and collaborate with fellow crafters, turning ideas into reality as you create projects together.</li>
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<button class="accordion">What should I bring with me to the retreat?</button>
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<p>Although we will provide an amazing exclusive kit during the workshops, you should also bring some of your favorite basic supplies. These may include stamping tools (acrylic block, Stampwheel, etc.), additional ink colors, blending brushes, detail scissors, foam tape, additional cardstock, and any of your other must-have crafting tools you can’t be without!</p>
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<button class="accordion">Is there a Facebook group for retreat?</button>
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<p>Yes, there is a private Facebook group for event participants. The link to the group will be in the order confirmation email. We will also send an invite separately in case you miss it.</p>
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