I adore these colors and this completes my set of 4 seasons of waterbrush markers. Ironically the Ruby Red had leaked in shipment but Altenew's fabulous customer service team is taking care of that issue and I will be on my way to using the set fully for my card making projects. Thank you Altenew for being so amazing and backing your products whenever there is the small chance that there is a problem with an order. I have no doubt I will be happy with this set as I am with all my others.
I bought 3 sets of the Brush Markers one of them being this set. The colors are rich and beautiful. This was my first time using these brush markers from Altenew.
I think and am hoping I just got a defective set with the Winter Woodland set. As I was painting my card using the no line technique, I had problems especially with the Ruby Red and Rouge brushes. The colors just came out in huge blobs. The first one happened with the Ruby Red at the very end of my card. I had a huge red blob and there was nothing I could do to save my piece. I started over by putting the ink on a plate, and using my paint brush on my new card. What I saw later was a thin black thing floating in the colors in the tubes of 3 colors in this set. I'm going to check all the brushes in all sets. I am going to send pics to Altenew hoping they can see what I see. ( I'm will need help on learning how to transfer my pics to my tablet. 🤔) My husband thinks that small black piece, that's floating, lets the ink to flow at slower rate as it goes through the barrel to the brush, broke off. (I'm sorry if this sounds confusing)
I DID NOT use excessive pressure, or squeeze to hard, on any of the pens. I've been a experienced card maker for many yrs. I just can't afford wasting my products, especially for $40 for something I can't refill or use again, but these are really beautiful colors. Before my card was ruined I really liked them. I'm just really frustrated at this point.
I will come back and add another review if this set is defective.
I do love all my other Altenew products and never once had a complaint, until now.
Thanks for taking the time to bring this to our attention.
We are sorry to hear that you have received defective brush markers. Don't worry, we'll be more than happy to resolve this for you. Kindly contact us at firstname.lastname@example.org so we can arrange arrange a replacement for you. In the future should you experience any issues with any products, please reach out to us so we can correct the issue right away for you.
I love almost everything from Altenew and their watercolor brush markers are not any different. It’s great to be able to coordinate with the ink pads, markers, and papers that match one another and the quality is excellent. This was my first set of the brush markers and I’m planning to purchase more. You should also if you don’t have them already!
What a beautiful set of colors; I’ve used them all year for projects other than Winter. They are so intense I can use my water brushes to spread the colors & make blending a breeze!
As with the other sets I have, I love using these brush markers. The colors are rich with pigment.